Frequent Asked Questions

What is a Public Adjuster?

A licensed adjuster that is bonded and certified by the state and is hired by you to prepare, file and negotiate your insurance claim on your behalf.

What is the difference between a Public Adjuster and the company adjuster?

An Insurance company adjuster is either a direct employee or contracted employee of the Insurance company whose allegiance is directly to the Insurance company that employs them. A public adjuster works exclusively for you, the policyholder

Why should I hire a Public Adjuster?

The average policyholder has little to no knowledge at all regarding policy conditions and proper claims handling. Insurance claims are our life's work; our knowledge and expertise can make a big difference in the amount of your final settlement.

Do I need to hire CPA to get paid on my claim?

You may still collect without our assistance. The question is how much of your damage will be overlooked. We will take the time needed to completely uncover all of your damages and locate hidden problems. The more thoroughly your claim is documented, the higher the settlement will be.

Am I assured a higher settlement if I use your services?

Public Adjusters will almost always obtain higher settlements because of their experience and skill in evaluating claims; but also because of their experience with the "ins and outs" of the insurance industry. preparing an insurance claim can be a complicated task. We have processed literally thousands of property claims. Let the burden be our business.

Do I have to pay up-front fees for your services?

No. We are paid a small percentage of the claim when the money is collected from the Insurance Company. We provide our services with absolutely no out-of-pocket expenses to you. In fact, we spend time and money documenting and processing your claim before we are paid anything.

Who commonly uses the services of Public Adjusters?

Homeowners, business owners, attorneys, banks- anyone who has an insurance claim can benefit by using a public adjuster. Once an insured has used our services, he or she will not consider settling a claim without the professional assistance of Continental Public Adjusters.

Will my insurance company work with Continental Public Adjusters?

Yes. Insurance companies find it easier to work with an experienced Public Adjuster as opposed to working with an inexperienced claimant. If your claim has been closed or denied by your insurance company, it's not too late for us to help. However, the earlier we are involved, the smoother the claim proceeds.